Refund policy

Refund Policy

Thank you for your purchase. We hope you love your items, but if you are not completely satisfied, we are here to help. You may request a return or exchange within 10 days of delivery.

How to Start a Return or Exchange

To begin a return or exchange, please contact us at support@bentostyles.com with the following details:

Order number
Item name
Reason for return or exchange

Our team will guide you through the next steps and make the process as smooth as possible.

Eligibility for Returns and Exchanges

To qualify for a return or exchange, items must be:

Unworn
Unwashed
In resalable condition
Returned with original tags attached

Items that show signs of wear, washing, or damage may not be eligible.

Limited Run and Made-to-Order Items

Many of our designs, including limited run and topical shirts, are custom made to order. Because of this, these items are only eligible for a refund or replacement if there is a product defect or an error on our part, such as receiving the wrong item.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error, such as a defective item or incorrect order.

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery so we can resolve the issue.

Please keep your proof of shipment and tracking number until your return is received. We are unable to assist with lost return shipments without this information.

Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be issued to your original payment method within 7 business days. Processing times may vary depending on your bank or payment provider.

Partial refunds may be issued if items are returned in a condition that does not meet the original requirements.